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These kinds of platforms can explode your sales and increase customer satisfaction. According to consumers, live chat is the preferred customer service method over and business phone.

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When live chat is available on your website, reports of positive user experiences skyrocket, plus lead generation improves a ton. So as you can see, consumers love and really want to ability to use live chat. Most importantly, the greatest live chat tools let customers get instant answers from your brand without ever leaving your site.


A positive live chat experience can easily increase sales by helping convince customers to make a purchase and do business with you again in the future. You could use a chatbot to help out. To learn how, check out this article on how to integrate ManyChat with WordPress. Asking yourself how do I set up live chat? A live chat tool is incredibly easy to add to your website.

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In most cases, you can add it to your website by using a live chat website plugin. For details on how that works, check out this great post on our sister site on how to install a WordPress plugin.

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So, which is the best online chat? Here are our top picks, their features, and their cost:. When it comes to live chat software, LiveChat is hands-down the industry leader. Gorgias is an integrated help desk and live chat platform for eCommerce brands. It lets you see all of your customer communication in 1 dashboard.

New! 11 best live chat software for your website ()

SnapEngage is one of the pricier live chat solutions on our list but offers some unique features to justify that cost, so it might work perfectly for you depending on your online business needs. Another fantastic and popular choice in the world of live chat software for your website is Freshchat.

Smartsupp is a simple and straightforward solution that may be best for those looking for an affordable live chat free embeddable chat room. Chaport is easily the most affordable solution on this list of the best live chat software, so if saving money is your top priority, this one is definitely worth checking out.

Intercom is a complete support software suite and live chat website plugin that includes live chat functionality.

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For small businesses, we recommend LiveChat and Sendinblue. Both are at the top of our live chat software list since they are affordable, offer a fantastic user experience, and integrate with other software.

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So there you have it. We hope this list of the best live chat software for WordPress helped you find the solution that works best for you and your business. Check out our guide on the best marketing services. And if you like this article, then please follow us on Facebook and Twitter for more from our team. I love Sendinblue from your top listed.

How to add a chat room to your web site

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Get it for free! Comments I love Sendinblue from your top listed. Hi Mitzi! Thank you for your feedback! Add a Comment Cancel reply We're glad you have chosen to leave a comment. Free embeddable chat room WPForms Now.

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