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Running a business online, you now have access to more support and sales channels than ever.
Disclosure: This content is reader-supported, which means if you click on some of our links that we may earn a commission. After researching and testing dozens of live chat solutions, we narrowed them down to our top 12 recommendations. Based on our experiences, we identified Webchat by Podium as the best option for most businesses. Fully customizable live chat widget that allows you to text with customers and visitors after they leave their computer. Includes an autoresponder, canned responses, complete widget customization, integrations with your CRM, multi-location support, and in-depth reporting for free. Webchat by Podium is our 1 recommendation for most users.
Already a customer? Log in. LiveChat is a complete customer service platform that delights your customers and fuels your technical chat rooms. Free day trial Automation Omnichannel messaging. Marcos Bravo, LiveChat Ambassador.
The 12 best live chat software options to consider:
Increasing headcount is not the answer. Scale your support services the smart way. Chatbot templates Easy setup. Everywhere is here. Create a chat experience your customers know and love. Connect LiveChat with apps you use and love. Chat with your customers, send their details to your CRM, manage orders and accept payments. Free day trial Easy setup No credit card required.
One way we're continuing to serve clients remotely is using online chat software by LiveChat. Clients visiting our website can click the chat to get connected to a Navigator in real time. Thank you LiveChat for helping us stay connected to our clients during this time! We use LiveChat and really love the capabilities and UX! This morning we completed our 10,th LiveChat conversation!
But why is that we love LiveChat so much? Hey LiveChat I just wanted to let you know how great your service worked for me during my recent launch. I was able to connect with my potential students in a way I never have been able to before. And I had my best launch ever.
Improve online sales
One of my favorite things in the entire world is randomly jumping into chat on our site shoutout LiveChat. It's super nice to just talk to your customers, kind of reminds you why you do what you do. If you have chat and have never been in it, I highly recommend it. Thank you mariuszcieply iam using LiveChat for more than 2 years it's better than any other Livechat products.
What can I say? I'm a sucker for a good ROI! I love chatting with Wojtek!! Thanks LiveChat for all you do! You have the best customer support agents! I want to thank livechat too!! We have used them for the past 10 years and recently, after an upgrade, had a problem in a magento install, technical chat rooms they hung in there and the support team worked their magic. Thanks to all!
The LiveChat facility on our website makes it even easier to gain the information you need, rapidly. If you have any questions, just ask our experts for an instant response. The LiveChat Platform empowers you with tools and know-how to build customer service experience that highlights your brand.
If it’s an emergency
Meet our world famous support team. They are fast, they are smart, and they will help you out any time day or night! Supercharge your website and social media profiles. Turn visits into sales, customers into fans.
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What is a live chat app?
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Enable a live chat feature on your store and see technical chat rooms sales grow. Improve your visitor engagement and customer satisfaction rates.